03-17-2023 10:36 AM
Does anybody know if there's a way to create a template that consolidates all tracking numbers for USPS shipments that contain multiple packages in a single email notification based on the order?
Currently, ShipStation sends multiple, nearly identical shipping notification emails to customers who's order contains multiple USPS packages. The only difference being the tracking# and items contained within that shipment. This tends to get confusing when there are many packages being sent out for a single order.
I would like to be able to send a single shipping notification that contains a tracking number for each package that is shipped within a single order.
I've attached a crude example of what I'm looking for - any advice is appreciated.
2 weeks ago
I am looking to do the same thing. A lot of our products are oversized and must ship in separate packages. It’s confusing to the customer when they get 3 emails saying each package shipped. A consolidated email would be great. It’s 2023, and I don’t know why this wouldn’t be possible.