Custom Shipping Preset - Hotkeys

[AlbionMerc]

I have mentioned this multiple times to Support, however there is still no to fix. The Custom Shipping Presets Hotkeys feature does not work with Mac.. On the legacy version you could use control as the first key, but now with the new version you can only use command. This interferes with the OS and cannot be used. If they could change it to allow control or option as the first key then the custom hotkeys could be used again... This has massively slowed down my shipping efficiency.

[Moderator-Davis]

Hey there @AlbionMerc, 

I double checked and we do have this report in with our product team! I don't have an ETA for resolution yet, but I do know that we have this in the books! 

I will absolutely update this community as soon as I hear anything more about this change 🙂 

[lisa7]

Any fix yet because it has been years of off and on functionality, this seems to be a long time for a solution.

The hotkeys do not work. At best they are hit and miss. CTRL X works, CTRL S does not work along with other alphabet hotkeys functions. The numbers seem to work better but I am unclear as all of them work and then they don't work suddenly and without any knowable cause.

I have already cleared everything, refreshed everything, deleted and then readded everything. I even have found shortkey add ons for chrome to force stop any other hotkey issues for Windows. It will work temporarily and then stop. When is this going to be fixed please? 

[CaraAdmin]

Hello @lisa7!

Thank you for your post and for bringing this bug to our attention. We've reported it to our developers, who are actively working on a solution.

We appreciate your patience. Have a wonderful day!

-Cara