Different Size/Weight for Returns
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โ11-27-2023 11:56 AM
When including a return label with an outgoing shipment, it would be great to have the ability to select a different package size/weight than the outgoing package. For example, our at-home test kit has a large 2 pound outgoing box, but customers return a much smaller 6oz return box. If this information was provided, it would save us some money on postage.
(We recognize that a workaround exists, by manually creating a separate return label, but we'd love for it to be '1-click' as the current flow exists).
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