3 weeks ago
I have spent a few hours with your Customer service to try and get this problem fixed and there is no way to do it according to them. I have 1900 orders that were part of our first Pre-order. The system automatically processed everything but did not add the QTY to the Customs Declarations. l so now after troubleshooting for a while, the only answer is to manually update all the orders... OOF. See the screenshot can we please have a batch that just looks at the QTY of products and updates the QTY of the Customs Declarations automatically? we are going to be doing many more of these Pre-orders and it sucks to devote a day to just clicking on a QTY to update evreything.
3 weeks ago
I have to add that I have seen a similar post from 2021 that has a similar issue to mine. 3 years guys can we please get a fix?
https://community.shipstation.com/t5/Orders-Shipment-Management/Apply-Bulk-Action-Customs-Declaratio...