05-25-2022 02:25 PM - edited 05-25-2022 02:32 PM
I think this error message says it all.
What are we supposed to do with an error like this?
I'm so tired of a lack of support from Shipstation...
I mean seriously, Shipstation?
I have a lot more I'd like to rant about, but now that posts up here are being censored....I'll retreat.
05-26-2022 03:40 PM
"An error occurred while executing the command definition. See the inner exception for details."
What does this even mean?
05-26-2022 03:53 PM
I just got this error too. how frustating!
05-26-2022 03:57 PM
Same. I just came here to see what it might mean. Of course, this is an international UPS order I needed to get out tomorrow. 😠
05-26-2022 03:59 PM
arghh. I just keep logging out and logging back in but nothing 😞
05-26-2022 04:13 PM
it worked!
05-26-2022 04:07 PM
Support is currently closed for a meeting...
05-27-2022 11:58 AM - edited 05-27-2022 11:58 AM
Another day, another error message, anyone else getting this one:
Error purchasing Shipsurance: There has been an Error with this API call. Please contact the system administrator.
05-05-2023 04:10 PM
Me too shipstation is not good at support
05-09-2023 02:51 PM
Hello @DDD ,
Thank you for reaching out and for being a part of our community. To clarify are you experiencing the same error as the original poster or are you experiencing something else?
-Erin: Your Friendly ShipStation Community Manager
02-17-2024 11:57 AM
No its always this error "parcelguard must be purchased within 48 hours of the ship date." How are we supposed to buy insurance for orders that havent even been placed yet?????? THIS MAKES NO SENSE