Error message....

[DirkMartin]

I think this error message says it all.

What are we supposed to do with an error like this?

I'm so tired of a lack of support from Shipstation...

I mean seriously, Shipstation?

I have a lot more I'd like to rant about, but now that posts up here are being censored....I'll retreat.

[BC-Shipping]

"An error occurred while executing the command definition. See the inner exception for details."

What does this even mean?

[tplc22]

I just got this error too. how frustating!

[mjfc]

Same.  I just came here to see what it might mean.  Of course, this is an international UPS order I needed to get out tomorrow.  😠

[tplc22]

arghh. I just keep logging out and logging back in but nothing 😞

[tplc22]

it worked!

[BC-Shipping]

Support is currently closed for a meeting...

[BC-Shipping]

Another day, another error message, anyone else getting this one:

Error purchasing Shipsurance: There has been an Error with this API call. Please contact the system administrator.

[DDD]

Me too shipstation is not good at support

[Manager-Erin]

Hello @DDD , 

Thank you for reaching out and for being a part of our community. To clarify are you experiencing the same error as the original poster or are you experiencing something else? 

-Erin: Your Friendly ShipStation Community Manager 

[DDD]

No its always this error "parcelguard must be purchased within 48 hours of the ship date." How are we supposed to buy insurance for orders that havent even been placed yet?????? THIS MAKES NO SENSE