cancel
Showing results for 
Search instead for 
Did you mean: 

FIX IT... It's monday

jardon1
Occasional Contributor

fixit.png

4 REPLIES 4

hughjorden
Occasional Contributor

I am having the exact same issue... I am currently on 3 different browsers... all stuck on the spinning gear after trying to log in.

Moderator-Davis
Moderator
Moderator

Good morning yall! 

 

If you are experiencing login issues, and have taken the normal troubleshooting steps like clearing your cache and cookies, or attempting in incognito mode, and are still seeing this behavior, please reach out to our support team so that we can check into your accounts from the back end of the platform. You can do this either via Live Chat with the widget, or via email to Support@Shipstation.com. 

 

We absolutely want to make sure that you can get logged in and shipping as intended!  

From Moderator Davis, May the force be with you!

RJB
New Contributor

Still a problem today, multiple machines, followed the steps. Just getting the spinning cog when trying to login. 

Moderator-Davis
Moderator
Moderator

Hello there @RJB

 

We were in fact seeing some login troubles earlier today, but have since resolved them! 

 

If you are currently still experiencing that type of login behavior, please reach out to our support team so we can make sure you're able to get logged in like normal 🙂 

From Moderator Davis, May the force be with you!