Hew user question about pickup

[DonnaB55]

I want to ship a box from Florida to Canada. I have entered all the information but am unable to find out where to take the box for shipping. Is it picked up from my home and if so does someone have to be home? Thanks in advance for any and all replies.

[CaraAdmin]

Hello @DonnaB55!

First, welcome to the Community! We're so glad you're here. This space is an excellent resource for finding answers, sharing feedback, and suggesting new product features—we hope you find it helpful and inspiring!

Regarding your scheduling question, I wanted to share this Help Center article on Scheduling a Pickup. If the article doesn’t fully address your question—and since you’re new to ShipStation—I recommend contacting our support team at support@shipstation.com. They’ll be happy to walk you through the process!

Happy Shipping!

-Cara