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How to edit email templates

support38
First-timer

I would like to edit the shipstation email that sends out for shipment notification. I can see the edit button when I click the three dots next to it but its greyed out! Is there a way to edit the default email or do I just need to create a new email template? Thanks to everyone in advance. 

1 REPLY 1

support38
First-timer

I went ahead and made a copy of the default and made changes I needed to. Seems like you just can't edit the default template.