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Label batch stuck on 'Validating'

david_dean
Frequent Contributor

I am trying to print a batch of labels and it's just stuck on this popup:

david_dean_0-1659359933847.png

My shipping is stopped until I can figure this out.  Any advice, Shipstation?!?

4 REPLIES 4

david_dean
Frequent Contributor

I am able to print orders independently so it's a bug in how you are processing batches.

How did you solve it?

nate10
First-timer

We're having the same issue...

Howdy yall, 

 

If you are are still having batches stuck on validating, please reach out to our support team so that we can investigate directly! We definitely want to make sure you can utilize your batch capability like normal!

From Moderator Davis, May the force be with you!