10-26-2022 05:29 PM
While using the new split interface a new shipment was made, however the product being split was also left in the original shipment as well as being placed into a new shipment. This duplicated that product and would have had us fulfilling double the quantity for this order.
10-27-2022 01:25 PM
Hey there @BGRSWIL,
Thanks for joining us here in the community! We are so happy to have you with us 🙂
When it comes to this type of behavior with a new feature, we actually will want to get you with our support team so that your account/orders can be investigated directly for this behavior!
You can reach out to them via email or chat options depending on whats best for you.
Happy Shipping!