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Printing Batch orders seems broken

valriedman
New Contributor

After the recent update, I'm no longer able to print a batch of orders. The batch gets sent to the printer, prints the first label and then stops. Then a message pops up that says there's an error with Ship station connect and directs me to he AppData folder the Shipstation connect folder resides.

 

Also side note: shift clicking orders no longer works properly.

1 REPLY 1

Moderator-Davis
Moderator
Moderator

Howdy @valried,

 

Thank you for providing this feedback! If you are unable to print out batches, we definitely want to get the support team involved so that we can investigate this behavior fully. Please feel free to reach out to us via chat widget, as described here, or email directly to support@shipstation.com. 

 

We absolutely want to make sure you're able to print out batches like normal! 

From Moderator Davis, May the force be with you!