04-20-2023 10:53 PM
Hi
I have a Shopify store some customers placed manual orders with a PO number
Question: it is possible to put an order on hold automatically if it is a Purchase Order (PO) in ShipStation? We can create automation rules in ShipStation that can automatically put orders on hold based on various criteria but I am not sure which option should I choose from trigger.
Thanks in advance
05-09-2023 02:10 PM
Hello @Manpreet,
Thanks for being a part of the community and for reaching out to us. When these orders import does the PO number display or import into ShipStation as a specific field? Is it mapped to any of the custom fields?
-Erin: Your Friendly neighborhood ShipStation Community Manager