02-03-2023 09:01 AM
I've been using Shipstation for years and use a credit card to earn points etc. These purchases have always come through as postage or shipping as far as the cc was concerned. There's a way it's coded on the backend for this purpose.
But as of the new year, these have been coming through as "other". Per Shipstation chat, stamps.com changed the way the purchases show up on a cc to reflect it's a purchase via Shipstation vs directly at stamps.com. Cool. But they also (inadvertently?) changed the type of transaction it is.
Just curious if anyone else has noticed this on your cc statements. Thanks!
02-07-2023 01:03 PM
yes! same here lets get this changed!
03-14-2023 06:08 AM
Anyone hear anything about this since posting?
03-16-2023 10:51 AM
I've checked in with my team and found that purchases are categorized by the card company. Due to this, the categorization would likely need to be adjusted directly with the card company.
I hope this helps 🙂