12-22-2021 09:30 AM - edited 12-22-2021 09:34 AM
I have the same problem when trying to ship to customers. I had no problems previously until today. No solutions, no customer support, no easy way to get customer support as it is made difficult on purpose. You go to shipstation Instagram you see people with problems that were never replied to. Their social media account is barely active. It is as if no one is running this company.