cancel
Showing results for 
Search instead for 
Did you mean: 

Reason for Return - Customization

JKC311
New Contributor

I see from previous conversations that this topic was brought up 2 years ago. I'm creating a fresh conversation in hopes that this gets some priority. I'm new to Shipstation but my very first thought when setting up returns on my website was "how do I customize the 'reason for return' dropdown?"

There are reasons on there that do not pertain to my business and I feel makes the customer experience a little clunky and confusing. It negates all the other hard work we do to brand everything else. 

Thanks for your time! Hope this super simple, yet highly beneficial edit can be applied soon!

0 REPLIES 0