Return Shipment API

[info565]

We would like a more robust return system. One of the issues that we have is that when a return is received physically that receipt isnt communicated digitally to our customer support team. Having a Returns included in the API would allow us to take action about the creation of a return label, the receipt of a shipment for which a return was made, etc.

[KSrugpadusa]

I agree. I have been trying to implement this functionality as well and cant find a work around for getting return orders. Did you find any way to do this?

[Moderator-Davis]

Hey there @KSrugpadusa, 

Thanks for joining us! Return via the API aren't available directly, but one method i've seen used as a workaround is to utilize the /shipments/createlabel endpoint and reversing the Ship To and Ship From addresses. 

I hope this can help 🙂 

[testminimum]

I agree it's so f*cking easy to implement this api and the workaround for this don't work. Of course your swap ship To and Ship From address but then it'll be a separate order (return not tied directly to order) so viewing returns via Shipstation interface will be impossible. 

Would take me maybe 1 day to build out this endpoint if I worked for shipstation

[tristan]

Is this where we vote to get this functionality implemented?

[CaraAdmin]

Hello, @tristan!

Thank you for posting in the community to check in on the availability of Return Shipment in the API! We’re excited to share that ShipStation API V2 has just launched, now supporting returns and various new features. Here’s the updated documentation for the V2 API, along with guidance on managing add-on features. We hope you enjoy these new capabilities!

If you have any additional questions please feel free to reach out to support@shipstation.com.

Happy Shipping!

-Cara