I'm trying to set this up. https://help.shipstation.com/hc/en-us/articles/360058589271-SMS-Tracking-Notifications?utm_campaign=...
It's saying to go to Tracking Page tab of your store settings. where is that?
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Thanks so much for participating in the community right away with this assistance! This information provided above is absolutely correct.
Hey there @TCOTONY! You are exactly correct. This feature is currently only available when using our new layout.
With that in mind, I have confirmed that your account can be moved into the new layout via the BLUE text that reads "Try New Layout" up at the top of the page. Once there, you'll be able to navigate thru the store settings as described above and see the SMS Notification setting as intended.
I made a short gif of how to Change to New Layout in case this would be helpful.
We hope this helps! Thanks so much for participating in our community!
Howdy @sddarkman619! Welcome to the Community! We are happy to have you join in!
Thanks for following up about this testing of the SMS notifications. Currently, the only way to directly test this feature would be to do so on an order/Test order. This would need to be from within your selling channel, and would ultimately count against your monthly shipment count.
With that in mind, You can review our Knowledge Base article about the feature, which includes examples of how those messages populate for your customer: SMS Tracking Notifications. We hope this helps 🙂
From Davis the Moderator - May the Force be with you