Subscription changes

[Pelicano]

Recently SS increased their subscription cost which is understandable and was accepted. Then they quietly reduced the number of shipments allowed in that plan forcing you to upgrade. Is anyone else facing this same?

[Moderator-Davis]

Hey there @Pelicano, 

Thanks for joining us here in the community! We are thrilled you're with us. 

We appreciate your feedback and understand that pricing changes can be challenging. Our #1 goal is to continue improving the ShipStation application to help your business ship more efficiently. If you would like to speak with a member of our team directly, please DM us your email address or phone number. 

[amoebasfreturns]

I didn't notice this until today, but yeah. I think this qualifies as shrinkflation!

[mrsavoy]

and on top of that, they added a $30-40 surcharge for "Your Carriers".  i was on silver doing about 1300 shipments/month at $59.99.  Now having to go to gold and use my UPS account, my monthly cost is $139.99.