What HTML tags and CSS elements can be used in the custom templates?
Original post by user Susanna65C11 Should a template include the head and body tags or not?
Forum Posts
Allow customizing of the Pick List font sizes and details
Original post by user Brielle Bruns So for, everyone loves ShipStation at the shop - for the most part. However, biggest complaint I have right now is that the Pick List printout font sizes is too small and too hard to read. Is it possible that we ca...
Adding page break to packing slip
Original post by user Ned Miller How do i add a Page Break to the end of a packing slip template? I want to add an additional page with marketing, but i want the original packing slip to remain intact.
Add [product name] and [customer_first_name] placeholders for email templates
Original post from user Kevin Merck It would be awesome if we could use [product name] and [customer_first_name] placeholders in the emails! I'd also love to be able to change the background color and font color to match my website branding. Thanks!
Resolved! Is there a way to make an address book?
Original post from user Blu Moreillon Is there a way to make an address book?
How to configure email templates to look better on mobile devices (without preheaders)
Original post by user Dan McFarland I found that the default email template shows un-desirable preview information on mobile devices: When trying to utilize pre-headers, I noticed that the email template via HTML doesn't allow the use of
items. It a...
A4 Page Size - Packing Slips
Original post by user Stuart Cameron There is a considerable difference in page size when comparing EU A4 against the US Letter Page format. I'm loosing an Inch of valuable space from the bottom of my packing sheets. Is there any reason this format c...
Packing slip [Field Replacements]
Original post by user Stuart Cameron Is there a HTML [Field Replacement] for Required Delivery Date? This is arguably as important as the ship by date. Also, is there a [Country Code] Field Replacement? If there is not can there be? Thanks Stuart
Adding order numbers to each page of a packing slip?
Original post by user Angela Olson Is it possible to repeat the order number on each page of a packing slip? Sometimes our orders can be multiple pages. If orders get mixed up, if each page has the order number, it is then easy to sort through pages ...
Can you have two tables that display products in the Packing Slip Order Items section?
Original post by user Joshua K I'd like to display only two tables with products in my packing slip. I'm looking to have each table display the product info in the 's that they have. The method I'm using right now is to initiate both tables in the Or...
A custom packing slip template with room for notes and adjustments
Original post by user Rodrigo Sagebin **Order Header**
| Packing Slip | ||||
|---|---|---|---|---|
| [Store Company Name] [Ship From
Address] |  | |||
| Ship To: | [Recipient Name]
[Recipient Company] [Recipient Address]
[Recipient Phone] |
| ||
How can you add the item picture in a custom packing slip?
Original post by user Miguel Adler I'd like to print the picture of the item in the packing slip, to help packers insure they are packing the right thing. Pictures of the items appear in the pick list, so I know its available, but when customizing th...
Make entire packing slip bold
Orgiinal post from user Mike Adelmann Can anyone tell me how to make the entire packing list BOLD print? We just started printing the packing list on 4x6 labels and they would look better in bold. I cannot seem to figure it out. thanks in advance. PS...
Needs Assistance: Automated Weight Issues
Originally posted by Andy Lehman I am selling fishing jig heads online. The heaviest one is less than 2 ounces and I have set it up as such on ShipStation. However, when customers order 3 or 4 packages, the system automatically sets the package weigh...
USPS Insurance is not available for your account
Originally posted by Darin Shock Whenever I try to add insurance over the $99 (that's included with shipping USPS Priority), I get an error that states "USPS Insurance is not available for your account". I then cannot properly ensure my orders. I did...
Assistance Needed: Phone Numbers do not save in address information
Originally Posted by Mark Madeira If entering customer address information manually, the phone number field will not save the number we type in no matter how many attempts are made. Therefore all of our shipping labels which show a phone number, like...
