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adding order tags

wendyg
New Contributor

we need the ability to attach order tags onto orders when they sync into shipstation. we use shopify and orders have order tags already but not sync over into shipstation. in speaking with one of the shipstation support agents that is not capable and you can only attach order tags and/or customer tags only within shipstation. 

this poses a problem as it is not feasible with the amount of orders we get to manually attach order tags. we have automation rules established within shipstation to run based off of order tags but these automations will not run without manually attaching tags which again is problematic and very time intensive.

is anyone aware of the current api abilities of shipstation and whether or not there is field to write thru for order/customer tags.

 

 

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