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vicm
New Contributor
Status: New

Hello,

 

Amazon added a new feature, suggested signature for orders with certain criteria.

 

- High-risk orders will be flagged on the Manage Orders page under the “Order Status” column and show “signature confirmation recommended”.

 

This is crucial not only for us but also for other sellers to prevent lost claims and minimize the loss. We would like the orders with "signature confirmation recommended" to have internal notes of "signature confirmation recommended". We kindly ask that this feature be added as soon as possible. 

3 Comments
ekidman
First-timer

I agree, this is much needed. Any sort of indication in Shipstation, so that I can set a rule, would be extremely helpful. Right now we are missing these alerts entirely, as they are not passed to shipstation.

Hatethefees
First-timer

We need this feature ASAP we are losing claims because our shipstation is not showing the signature required suggestion. 

JIS-Brent
First-timer

Adding our support for the request.  We ship high dollar items at relatively low margins.  Having this feature would help us greatly to avoid scammers.