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MichaelWAS
Occasional Contributor
Status: New

Hi there,

we work with a lot of Bandcamp accounts and use Spring Global as internatinal carrier. Often labels can't be created due to a lacking telephone number. Unfortunately this is not mandatory when ordering with Bandcamp.

Other than asking Bandcamp to change this or Spring Global come up with a workaround, I had the idea to create a rule to contact buyers automatically if the telephone number is missing. I did something similar for countries that require an importer ID or other documents for receiveing deliveries from abroad.

Only "Ship To - Phone" is not available as a condition (or consequence) to set a rule.

Thank you for considering this idea.

Best regards,

Michael

 

1 Comment
CaraAdmin
Khoros

Hello @MichaelWAS!

First, welcome to the Community! We're so glad you're here. This space is an excellent resource for finding answers, sharing feedback, and suggesting new product features—we hope you find it helpful and inspiring!

Thank you for your suggestion. We’ve passed it along to our development team for review. Let’s see if we can gather more feedback from the community to highlight how valuable this feature would be. If you’d like to see this feature become a reality, don’t forget to give it a thumbs up to show your support!

Happy Shipping!

-Cara