This bothers me the most and lost any trust in ShipStation.We can only
use Shipstation to ship orders that are $100 or less.Any orders above
$100 , V3 does not include any added insurance in the final cost. Even
though you click Carrier insurance and...
Same happened to us. Spend 2 hours with support with remote viewing to
figure out the same issue.I had downloaded the newest driver for our
Zebra printer and it seems there was a problem there. Try reinstalling
the older driver, that might help. That...
I'm fairly sure some of my shipments yesterday went out with incorrect
insurance. $400 items with only $100 coverage even though it said full
value, the total cost for the shipment changed twice when I printed the
label.
I had the same problem, resets atleast twice a day and I had to reset
all my printer settings each time but that somehow got fixed. Also had
the same problem with printing labels, I wasted 3 hours trying to fix it
myself, finally called tech support ...