Discussions

Has anyone been able to create an Automation Rule that would ONLY IMPORT orders based on your product SKU's?

Why is there no Third-Party shipping option in the drop down menu where we can input a customers account for billing an order? This seems like a very standard option. The whole point of using Shipstation is to streamline shipping and not have to go to the carrier website and manually input all of this into UPS. 

An automation rule that would automatically add in shipping cost to the total paid value would be most helpful. Right now I have to do this manually for every order that has a shipping charge. 

Has anyone successfully connected a GoDaddy store to their ShipStation? I see a few responses but none seem to work. I can't be the only person using a GoDaddy store, surely?

Please make it so that "Custom views" can be rearranged.  Right now, when you create a new view, it is placed on the far right and there is no way to rearrange them, without deleting them all and starting over.

It would be very useful to be able to enter cost price information for each product.I was advised to use the 'CustomsValue' column, however this should display retail value not cost price.It would be great if there could be a space to enter cost price and bulk upload via CSV. 

When orders are imported to ShipStation, the Customs Declaration is pre-filled using the values set up in the Customs tab of the product information. Unfortunately, for many businesses it is borderline useless to only allow a single, fixed value to be pre-filled in this field. Prices change constantly, and many stores offer different prices depending on the platform the item is sold.In our hybrid business model, we have 3 tiers of wholesale pricing, and also sell directly to consumers. That means we have more than 4 values that need to be put into this field depending on who ordered the items and how many they ordered.It would be great to have an option that allows users to pre-fill the Customs Declarations using the sale price of the items if it makes more sense for their business model.

Trying to get ShipStation to connect to Shopify but no dice from either direction.I log into ShipStation > store setup > connect store > insert domain > "connect" > authorize ShipStation data update inside Shopify > "Update" - then it leads me directly to my ShipStation order log, without any updates in the connected stores. I currently only have Etsy connected.If I try to launch from Shopify, I go to installed apps > Launch ShipStation > then I have to log in to ShipStation - also without any updates. I've also tried a different browser, but no luck there.Any thoughts? Any help would be tremendously appreciated! 

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We keep getting looped back to the login page and cannot access our accounts. Help!

For sellers that don't have access to a printer, are on the go, or need someone to help fulfill an order, having the option to create a QR code for USPS is paramount. Why this doesn't exist right now is blowing me away. SHIPSTATION - make this a feature pronto! Please! 

How/Can a report be generated showing GST/Tax charged on Shipping Cost? This is a requirement in Canada and I have been unable to generate this report. 

Situation:Yesterday at 8:40am, we shipped a Walmart order via USPS (ie we created label at 8:40am, USPS scanned it in at 1:24pm) Today at 9:09am, we receive this message below from Walmart.  Checking our Walmart SellerCenter dashboard at 9:40am, the order indicates "Shipped".This is just the latest example of this happening, but it happens regularly now. We're trying to figure out why Walmart is sending these warnings for orders shipped via Shipstation. Is it a ShipStation or Walmart problem?

     Hello, long time user here. I was wondering if I am missing something, but it looks like in you cannot use ShipStation to scan item by item when picking. For example scanning 3 widgets and the order allocates each one from stock as you do so. Every inventory management system I have seen has this feature, but it looks like ShipStation's main use case does not include per item shipping (a great system to prevent human error in picking.)Maybe I am wrong though! So please share with me how you manage inventory in your business.Thanks,Mason.

Is there a feature anywhere that allows you to add inventory to the system through scanning a UPC/SKU barcode? We grow plants and manually count our inventory as we transplant. It would be helpful if there was an option to scan the items to have a more accurate and reliable count.

We are a Startup having lots of trouble figuring out how to set up our inventory system.   We have downloaded and set up ship-station connect but it always tells us that we don't have it downloaded,  We bought a barcode scanner on amazon but apparently there is only certainly types of barcode scanners that can properly integrate with ship-station,  and there isn't even a clear explanation as to how any of this works.   Can I scan a code to count my inventory or is it only to ship out packages?  Does ship-station generate the barcodes or do we have to buy a barcode software.  What are the steps to integrating this into our system? What scanner works best with Ship-station?   The lack of information or guidance on how to set this up is pretty frustrating and we are honestly considering dropping the service for something with clearer direction.  Someone please offer some insight.  

Hi I'm getting the following error logging into all my accounts. I tried 3 different browsers, 3 different computers, and cleared all the cache, and it still doesn't work.  

Offer USPS FirstClassLetter as an option for shipping.

when will Ship station allow printed messages on UPS sure post labels amazon some how got them on so i am assuming Ship Station can also print the order numbercant wait till this issue is resolved 

My ShipStation integration to BigCommerce stopped working suddenly, so I disconnected it and went through all of the steps to reconnect (deactivated the store connection, reinstalled the ShipStation app, etc), but I'm getting an error message when I go to actually toggle on Shipstation from my BigCommerce settings. It's saying "Error getting account status" every time I try. Have tried multiple computers and browsers, and cleared cache and cookies. Anyone else have this issue or advice?

Hello,I am writing to request a feature in which we can mark multiple orders in the "awaiting shipment" status as "paid" in bulk, rather than having to process each order individually.The reason for this request is to streamline our order management process and improve efficiency, particularly for larger orders that require the same payment status update. It is not efficient to mark orders one by one and time consuming, 

New to this, but It would be awesome if we could get the same discounts through shipstation while shipping factory collect. We ship in as much product as we ship out so having discounts on both instead of just what goes out would be very cost beneficial.

So I have a company wanting to showcase our product and will be adding a link to our website from their website but it is just adds a link to our product pages. Is there a way to make the sales from any customers they direct to our site so I can pay them a commission.  Maybe a seperate store or someting.   They do not have the abity to integrate with shipstation. 

There is no EASY way to uncombine shipments once combined . Total headache . Why the world is there no  uncombine shipments option or something ?? Hours wasted on this nonsense .  Pls help ease this ridulousness.Thank you 

I am surprised to see that there is no integration with shopVOX. Would love to see this happen for the Apparel Printing industry.