Login Screen... Can we remove the Google Captcha already?

[brendan1]

Literally, I login from the same IP addresses every day (home and work), yet everyday, I get to go through the same Google Captcha questions - selecting mountains, or stop lights or fire hydrants.

Can you guys upgrade to the invisible Captcha? Or could you disable it when the IP address is recognized for an account? That would really be great.

It's so unfortunate, but this platform has consistently become slow, more clunky and more unusable... and we're stuck with it  😭

[ypmd]

Is anything being done to fix this issue? I spend more time fighting the login process than any other site. Like others have mentioned, we only login from one static IP address. It is so frustrating.

[ypmd]

I had to go through 4 captchas to post my previous comment!...LOL

[Toaster]

Same for me yesterday, three rounds of busses, crosswalks and traffic lights.   Today it felt good only having to identify one set of staircases..     all this with static IP, adblock off, daily user, etc..      Friendly fire?  So confusing.

[CaraAdmin]

Hello @Toaster!

Thank you for the post! Agreed! We are currently developing these features, starting with logging into Shipstation with your Google credentials (SSO). Please stay tuned, but we expect them to be available this quarter.

We appreciate your patience, and we look forward to more great ideas!

-Cara

[Toaster]

Trains, bridges and mopeds today.   Crosswalks and bicycles yesterday.    

[CaraAdmin]

Hello @Toaster!

Thank you for your post! We totally "Agreed! These features are in development, starting with logging into Shipstation with your Google credentials (SSO). Please stay tuned, but we expect them to be available this quarter!

Thank you, and keep the ideas coming!

-Cara

[Toaster]

Hi Cara,

It is good to know the team is working on fixing the Captcha.  Can you help me understand how Google SSO is required since I do not need it for other sites?

Toaster

[Celina713]

I came on here to complain about going through the captcha after captcha every day. It's annoying that I can't just log in quickly. I see that someone commented about getting it fixed this quarter, that was in July, it's almost October....so does that mean any day now??? Please !!!

[CaraAdmin]

Hello @Celina713!

Thank you for your post in the community! I checked in with the development team, and I’m excited to share that this is expected to be completed by the end of 2024. Stay tuned for more updates!

Happy Shipping!

-Cara