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First-timer (legacy)
Status: Under Review
We need the ability to manipulate rates or show no rates for each user. Both UPS and FedEx have this feature in CampusShip and ShipAdmin. We have many users and / or third party vendors that use our accounts and we charge them additionally or public rates when using our UPS/FedEx account. We need to be able add handling charges as a percentage or fixed amounts on top of base shipping charges. For some users, we’d like to hide the rates completely. This is common practice in shipping industry and we’re surprised you don’t have that configuration option available.
Occasional Contributor

Two years passed since your review. I don't see that happen as of today. Any update?


Hello @bo1


Thank you for being a part of our community and for checking in on this. At this time there are no updates to provide, however, as soon we have an update to provide it will be added to this thread. 


To our community members, if this is something you would like to see implemented, please continue to add your votes and comments to show interest. 


-Erin: Your Friendly Neighborhood ShipStation Community Manager 


New Contributor

i am adding a comment to show support of a shipstation update.  "Cost of shipment" is probably the most important field that is written back to an ERP solution.  In the ERP, then, any upcharge or handling fee has to be done manually as a percent or as a set number onto the shipstation "cost of shipment". 

it would be ideal to have shipstation have a tool for upcharging that adds to the cost of shipment before displaying or exporting.  By doing so, my staff would have the proper shipping charges from which we either: BILL THE CUSTOMER or INCLUDE ON A SHIPPING QUOTE.