We are working to automate business processes for our online health clinic, and integrating with ShipStation makes managing the whole shipping process easier.
But since we are a US base health provider, any service provider we integrate and handle or process PHI (personal and health information) data with, must be HIPAA compliant, and be able to sign a BAA (business associate agreement) with the health provider.
Meanwhile, we will have to develop our in-house integration with a HIPAA compliant or exempt shipping provider (like Fedex, or UPS) and that adds serious development burden, provides very little shipping flexibility and and locks us in.
Ensuring compliance with HIPAA regulations and issuing BAAs would be a great addition to the platform.
Thanks!
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