DDP Prepaid/Taxes for USPS Int'l Shipments to Canada Not Working/Error Message

[Char_zuri]

Is anyone else having issues creating prepaid duties USPS labels going to Canada? We keep getting an error message that says: GetConsolidatorPermitNumber could not find permitNumber, addressID=6 rRDProductCode=DDP packageType=Package

[vistalife]

I am having the same error today - GetConsolidatorPermitNumber could not find permitNumber, addressID=5 rRDProductCode=DDP packageType=Package. Has anyone found a resolution?

[rawar]

@Char_zuri @vistalife  - Are either of you having issues today with printing USPS DDP First Class labels to Canada? I'm getting a service/package type invalid error on First Class Int'l / Package. ShipStation is now telling me the DDP to Canada has been suspended?! Did you hear anything about that? SS hasn't sent out anything.

[CaraAdmin]

Hello @rawar!

Thank you for your post in the Community! I checked the ShipStation Status Page and saw that the Canadian Union of Postal Workers (CUPW) has launched a nationwide strike. If you’d like, you can subscribe to updates on the status page so you’ll be notified as soon as the strike is over.

We apologize for any inconvenience this may cause and appreciate your patience during this time!

Happy Shipping!

-Cara