DHL eCommerce UK Automatic Status Updates

[BubbaBoard]

Is there a way to set up your DHL eCommerce UK integration so that you receive automatic shipping status updates such as "in transit" or "delivered" that then appear in your Shopify dashboard? Currently ShipStation only shows provides Shopify the "tracking added" update and doesn't even update to "delivered" like UPS does. It's really frustrating as I've been told I will need to update all of my DHL shipments manually to delivered in Shopify but this is such a waste of time as I'll need to check each shipment individually to make sure it was, in fact, delivered. Any thoughts??

[CaraAdmin]

Hello @BubbaBoard!

First, welcome to the Community! We’re so excited to have you here. This is a great space to find answers, share feedback, and suggest new product features—we hope you find it both helpful and inspiring!

Regarding your feature request for updated tracking with DHL, I see you’ve already connected with our support team, who confirmed that this functionality is currently available with UPS, but not yet offered for DHL-UK.

I’ve gone ahead and shared your request with our development team for consideration. Thank you for taking the time to share your feedback—it truly helps us continue improving ShipStation!

When I hear back, I will be happy to update the community!

Happy Shipping!

-Cara