10-14-2024 08:30 AM - edited 10-14-2024 08:46 AM
We upload addresses in bulk and some from Shopify. Sometimes some addresses fail because they are indeed incorrect. However, today a lot of my shopify orders are coming back as failed and my manual upload ones are too. To fix the issue, it have to re validate the order twice one by one. Not even the bulk validate works. So something is up
10-14-2024 10:01 AM
Hello, @rini2000!
Thank you for reaching out to the community! It looks like there was an issue with address validation, but the good news is that it was resolved about 20 minutes ago. We really appreciate your patience during this time. If you're still experiencing any issues, please don’t hesitate to reach out to us at support@shipstation.com—we’re here to help!
Happy Shipping!
-Cara