Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Most of my addresses are coming back as `Address validation failed.` This has never happened before.

rini2000
First-timer

Monday - last edited Monday

We upload addresses in bulk and some from Shopify. Sometimes some addresses fail because they are indeed incorrect. However, today a lot of my shopify orders are coming back as failed and my manual upload ones are too. To fix the issue, it have to re validate the order twice one by one. Not even the bulk validate works. So something is up

0 Kudos
1 REPLY 1

CaraAdmin
Khoros

Monday

Hello, @rini2000!

 

Thank you for reaching out to the community! It looks like there was an issue with address validation, but the good news is that it was resolved about 20 minutes ago. We really appreciate your patience during this time. If you're still experiencing any issues, please don’t hesitate to reach out to us at support@shipstation.com—we’re here to help!

 

Happy Shipping!

 

-Cara

 

 

0 Kudos