Anyone else still having issues with eBay Order Import

[ralks]

Import from eBay worked over the weekend then stopped working for one of my eBay stores. I am getting the following error.

An error occurred attempting to update orders: Order #0: 'Ship Street1' must not be empty. 'Ship City' must not be empty. 'Ship Postal Code' must not be empty.

Been going back and forth with support since Tue. They are still working on this and could not provide an ETA. Anyone else having the same issue? It's painful to manually pull orders.

[ezaccessory]

I am having the same issue. Only one of my eBay stores is having the problem. Did you get any solution for this? Thanks.

[ACG]

I am also getting the same problem. Started at 5:36pm 4/23/2023

[DCB]

Same issue here.

[ralks · Accepted solution]

All you have to do is following the link below to establish a new eBay connection.

https://help.shipstation.com/hc/en-us/articles/360057921791-eBay-Migration-Guide

The issue went away for my store after a new connection is established.

[ACG]

That worked. Thanks

[ezaccessory]

It worked for me. Thanks for sharing the solution. That really helped.