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Anybody elses eBay connection down?

New Contributor

Just got off of chat with support and they noted the below:

9:58:36 PM) Ntombifuthi M.: Thank you. One moment while I pull up your account.
(10:00:48 PM) Ntombifuthi M.: Thank you for your patience, reason why your orders are not coming through it is because there is an outage regarding Ebay stores.
(10:01:17 PM) Ntombifuthi M.: Our Senior Support are busy working on the issue and will update once the issue is resolved.
(10:01:53 PM) HeKeCo: okay, so we just have to wait and ship thru ebay or shippo
(10:02:28 PM) Ntombifuthi M.: Yes but they are busy working on it, it should be resolved soon.

10:05:01 PM) Ntombifuthi M.: It was only discovered today and they are prioritizing on the issue, I'm sure if the problem persist they will send out communication.
(10:05:41 PM) Ntombifuthi M.: We apologies for the inconvenience caused.

Hopefully they will be back up soon


New Contributor

been like this since around 3pm PST


Any updates? 



have a problems to import order from ebay chanel ?

New Contributor

We are still not importing orders from eBay, amazon and our website are importing as usual,



Hello @HeKeyCo @trustyhl @tonka858  @thekkiinngg


Thank you all for you for your posts and comments. This should be resolved but I wanted to check in with you all to make sure everyone is taken care of. If you are still having issues please feel free to let us know. 


Kind Regards,