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Anyone else still having issues with eBay Order Import

ralks
Occasional Contributor

Import from eBay worked over the weekend then stopped working for one of my eBay stores. I am getting the following error.

An error occurred attempting to update orders: Order #0: 'Ship Street1' must not be empty. 'Ship City' must not be empty. 'Ship Postal Code' must not be empty.

Been going back and forth with support since Tue. They are still working on this and could not provide an ETA. Anyone else having the same issue? It's painful to manually pull orders.

1 ACCEPTED SOLUTION

ralks
Occasional Contributor

All you have to do is following the link below to establish a new eBay connection.

https://help.shipstation.com/hc/en-us/articles/360057921791-eBay-Migration-Guide

The issue went away for my store after a new connection is established.

View solution in original post

6 REPLIES 6

ezaccessory
New Contributor

I am having the same issue. Only one of my eBay stores is having the problem. Did you get any solution for this? Thanks.

I am also getting the same problem. Started at 5:36pm 4/23/2023

DCB
Occasional Contributor

Same issue here.

ralks
Occasional Contributor

All you have to do is following the link below to establish a new eBay connection.

https://help.shipstation.com/hc/en-us/articles/360057921791-eBay-Migration-Guide

The issue went away for my store after a new connection is established.

ACG
New Contributor

That worked. Thanks

It worked for me. Thanks for sharing the solution. That really helped.