ShipStation Community

Would love if UPCs can be incorporated in the Shipped items, sales and inventory status reports.  ... View more

We would like to have the option to have OR statements as opposed to only AND statements in the filters. Specifically, we would like to create a filter that shows me all the orders that need attention before the label can be printed. That is, we want to have a filter that shows any orders that: Address Warning Address Error No “Rate” No “Service” No “Weight” Unverified Address Currently, the filters only display with AND statements which is unhelpful because it is highly unlikely that any order would have all of these criteria. We would like to have a filter that can display all the items that fit even one of these criteria. ... View more

on a weekly basis, I pull data on all of the orders that have been shipped from our warehouse. It can become a hassle searching through every single order since the only orders I need are "Made to order" purchases (rather than in stock purchases) The only way I can think to be able to find this is by filtering out by 'dollar amount' or 'value.' All of our "Made to order" products cost over $99- so if there were a filter for me to track all of the orders that have been shipped out that are over that dollar amount, it would be incredibly helpful.   This option is available when you are in the "orders" tab in Shipstation, just not the "shipments" tab.    I would really appreciate if someone could look into this further and see if this filter can be added! Thank you!  ... View more

Hello, I know it is possible to see shipment count by user but I was hoping Shipstation could take it a little further. I would like to know the total revenue for the shipment count by user. Trying to make it competitive in my workplace and we thought about giving out a bonus for total shipments but this just isn't fair with the differences in total pieces per order. It would be nice to know the total revenue shipped out per user. Just an idea and I wouldn't believe it to be too hard to implement but I also have no idea. I just get ship done. Thank You! ... View more

When generating a report I cannot get an accurate total order quantity/SKU if there are orders with multiple items ordered.  If you look at Column I of the spreadsheet from the Insights, I see some of the orders say Multiple. These orders have the missing numbers that would add up to the sales report generated my Amazon. This is the way I generate the report is as follows0: Insights > Reports > Products > Product Sales (or Item Demand Summary) It would be much appreciated if we could see how many orders of each SKU have been sold on each platform so we can see what our best sellers are and where we need to focus on. Thanks in advance for making this small tweak to make the report infinitely more valuable and useful. ... View more

Our shipping business is gift based, so the buyer is usually different from the recipient. The recipient is not the customer, the buyer is.   The buyer name field and contact information are not easily input or editable when entering a new order. If it were, we could skip using a CRM software and input everything directly in ShipStation. Buyer information can be imported via CSV, but then we would be duplicating data entry just to accommodate this set of fields, when we could be putting orders directly in ShipStation.   Even after importing with CSV, the buyer's full contact information isn't very exportable to use for future communication with them. It seems to appear on one raw data export and it lacks their mailing address and full name (depending on the storefront). ... View more

Shipping cost report or the shipping manifest should include the Product SKU or have shipping costs searchable by SKU. It currently just has recipient name and order number but knowing the SKU they received is crucial information for reporting.  ... View more

We are now going to move over to ship theory as your services do not offer this solution. DX report that shipstation have been in promise of developing an integration earlier this year, but to date have not prioritised this venture. it is very sad as Shipstation is an incredible platform. I will be very sad to leave and go to Ship theory. ... View more

I work for a small building business. We do fulfillment and prep work for clients to send to customers and to Amazon. All of my clients like knowing there inventory so I've had to manually track it myself, which has been a bit of a hassle at times. I started setting up inventory for my fulfillment products on Shipstation to try and lighten the load of tracking it myself. It has worked great for some of my clients stores, but I have a couple clients with bundles and kits with their own SKU that have multiple single SKU's in them. This makes the inventory tracking complicated because there is no way to set up bundles in a way that still subtracts from the single SKU's inventory. I think this would be a very helpful add on to the software. For me personally and I'm sure for more businesses who deal with inventory tracking and monthly inventory reports.  ... View more

Hello   I recently did a third party fulfillment for a client, and we shipped out nearly 800 packages over the course of a little over a week. While I understand that there are better ways to go about the organization of the fulfillment than what we did (we should have had our client in their own store; we should have had all the orders printed on the same day; etc.) this just wasn't the case this time. What happened was we printed almost 500 labels on a Wednesday, we printed the rest of the labels the next day, but cancelled the international labels and re-processed the international labels the following week. During this time, a separate client had one order get mixed into this store that we had set up for this fulfillment.  When the time came to run a report of shipping costs for the client, I could run a Shipping Manifest Report for the specific "Ship From" location, but I couldn't do it for a period of time longer than one day - just one day at a time. Alternatively I could also run a "Shipping Cost" report for the whole time period in question, but the filters only allow me to run a report for the store that was used, not a specific Ship From Location. So this would have other orders mixed in. Not ideal either way.  Using the "Orders" tab and using the advanced search feature was no better. No way to filter the Ship From location. The "Shipments" Tab was almost there, as I could filter the dates needed and the ship from location, but the cancelled orders were in there and I could only view a maximum of 500 orders at a time on one Shipment Manifest report.  There is just no way to do what I wanted to do. I needed to run a report of the shipping costs, whether it be in the Shipping Cost Report in Insights, or in the Shipping Manifest Report in Insights, and filter it via a full two weeks, from one specific "Ship From" Location. This function does not exist, and is causing me more issues that I think needs to be address. I did reach out to customer service, and confirmed that this functionality is not in Shipstation at this time.  ... View more

Please add the Ship From field as a column option for the csv export.  This is the only field that gives one of our shipping partners all of their shipments and it is only an option with the manual report exporting columns displayed.  This should be a simple addition and should be available for csv reporting.  Thank you! ... View more

It would benefit all users to have a subcategory for running reports on ship cost for USPS Priority Mail: USPS Flat Rate Padded Envelopes in particular. Right now FRPE data gets lumped in with Priority Mail and there really is no good way to filter these from each other for independent reporting on shipments & ship cost.  As a business, we need thorough detailed information for accurate reporting on carriers, shipments, & costs. It would seem easy to implement this feature to provide accurate reporting on volume & spend % on specific subcategory shipping services. ... View more

1. It would be great to be able to Rename the field names on export to whatever the import template would need on other systems .   2. I would be helpful to be able to use a field more than once on a export, for example order_number as a order number field and a reference number field.   3. I would love to be able to send a link to the image of a shipping label generated by shipstation to my warehouse in this export.   ... View more

I would like to request that a simple query be developed to see total store sales for all stores for a given period. This is similiar to the report that appears on the Insights - Overview page on the bottom right that shows the "sales by store" for the top 5 stores. ... View more

Please add a column for an RMA number to the Returned Products Report.   The list of RMA numbers and customers can be exported from the "shipments" tab, and a list of returned products can be exported using the "Returned Products" tab, but there is no way to associate products with specific RMAs without having an RMA number listed on the Returned Products report. ... View more

The reports in shipstation are great, and really helpful when it comes to sorting out last quarter's vat. Having Quarter 1, 2, 3 and 4 as standard options in the timeframe drop down would be a lovely addition 🙂 ... View more

Hi, I would like to ask if it's possible to create or export a report that shows the orders that have been combined? I tried asking support on this and she said that there is no currently a way to pull out a report or filter for exclusively combined orders. Appreciate your help on this! Thanks a lot.  ... View more

 It would be nice to have both. Currently you can only see the logged in user in the report. So we can't ship orders that are assigned to someone else at another terminal or logged in as another user and use this report. ... View more