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API Call To Update Order Not Updating Ship By Date?

mystery
First-timer

Pretty weird experience I'm having when trying to update the shipByDate via an API call.  I'm making the correct post request with shipByDate in the body and I get a valid response back with the correct shipBy date. However, when I go into the portal the shipBy date has not been updated.

 

This has me very confused. The API response says it changed the date, but the date in the portal is not changed. Anyone have any advice?

 

 

1 REPLY 1

SuperMgr-Sarah
Employee
Employee

Hello!

 

Are you attempting to provide only the shipbydate in the API call? If so, this could be what is causing the issue as you can't do a partial update via the API. The entire resource must be provided in the body of the request. 

 

Our API support team can definitely assist you if you continue to have trouble with this. Just send an email to apisupport@shipstation.com if you need further assistance.

Sarah H.
Austin, Tx