cancel
Showing results for 
Search instead for 
Did you mean: 

Error opening Shipstation app from Quickbooks

Brooke63
First-timer

Has anyone received this error when opening the Shipstation app from within Quickbooks online?

 

{"success":false,"message":"An unhandled exception occurred: No OpenID endpoint found. (c1f6adaa-0e17-4ece-b28d-2f3e9075788f)"}

 

5 REPLIES 5

JeffTu
First-timer

I'm getting the same error message. Did you find an answer to this?

Hello there! 

 

Thank you both for joining us here in the community! We are thrilled you're with us 🙂 

 

This is a behavior we absolutely want to take a look at with our full support team! Please, if you haven't already, reach out to our support team either via chat widget or at Support@shipstation.com so that we can investigate in your accounts directly. The information and screenshots you provide will be essential to get the root cause of the behavior. 

From Moderator Davis, May the force be with you!

SiddhaRemedies
First-timer

has anyone found the solution to this...getting the same error

john4
Occasional Contributor

has anyone found the solution to this...getting the same error

Manager-Erin
Alumni
Alumni

Hello @john4 and @SiddhaRemedies

 

Thank you both for your comments and for being a part of our community. Have you been able to reach out to support? They will be able to troubleshoot with you and help find the root of this error. , if you haven't already, reach out to our support team either via chat widget or at Support@shipstation.com so that we can investigate in your accounts directly. The information and screenshots you provide will be essential to get the root cause of the behavior. 

 

-Erin: Your Friendly Neighborhood Community Manager