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Error opening Shipstation app from Quickbooks

Brooke63
First-timer

Has anyone received this error when opening the Shipstation app from within Quickbooks online?

 

{"success":false,"message":"An unhandled exception occurred: No OpenID endpoint found. (c1f6adaa-0e17-4ece-b28d-2f3e9075788f)"}

 

2 REPLIES 2

JeffTu
First-timer

I'm getting the same error message. Did you find an answer to this?

Hello there! 

 

Thank you both for joining us here in the community! We are thrilled you're with us 🙂 

 

This is a behavior we absolutely want to take a look at with our full support team! Please, if you haven't already, reach out to our support team either via chat widget or at Support@shipstation.com so that we can investigate in your accounts directly. The information and screenshots you provide will be essential to get the root cause of the behavior. 

From Moderator Davis, May the force be with you!