I would like to take a moment to recognize Roy T. for the outstanding customer service he provided today.
I have a small business on Etsy and have done all my shipping through ShipStation over the last several years. I encountered an issue with the importing from Etsy to ShipStation, that I couldn't resolve myself. Roy's patience was second to none. Through the chat feature, he patiently took the time and effort to solve the problems I was having. His dedication and willingness to go above and beyond his everyday duties to assist me, were truly commendable and even more rare in today's world.
Thank you, Roy, for your exceptional work ethic and support! You not only solved my dilemma--you truly made my day!
Michelle
