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eBay orders not showing the correct age in 'Order' sort

HudsonExchange
New Contributor

Context: 

Age sortation is useful to show what orders have been in the queue the longest. 

 

Problem:

Ever since we started with the new eBay API integration the age does not sort correctly. See photo.

 

HudsonExchange_0-1626132077292.png

 

Request:

Please fix and show actual age of the orders from eBay.

 

Temp. work-around:

Sort by 'Order Date' instead of age

1 REPLY 1

Manager-Erin
Alumni
Alumni

Hi @HudsonExchange , 

 

Thanks for being a part of our community and for bringing this to our attention. 

 

I reached out to our Integrations team about this and they let me know that they are looking into this. I will make sure to keep this thread updated as I am given any updates. 

 

-Erin: Your Friendly ShipStation Community Manager