How to get multiple quantities of the same item to appear on separate lines on a label

[EcoStrong]

We have ShipStation connected to Shopify and Walmart.com. When we get an order for Walmart, each order item appears on a separate line regardless of if the same item is ordered more than once. For example, if the same item is ordered 3 times, then it appears as three separate line times on the label with a quantity of x 1 for each. 

However, when we print a label from Shopify, it groups the same item together and the quantity of that item changes to x 3 for example. 

This is causing picking errors because people are expecting each line item on the label to be a quantity of one. 

Is there a way to get Shopify orders to display each item on the label as their own line item even if the order quantity is greater than one?

[tshipper]

I am experiencing this same issue and it is significantly complicating out fulfilment process. Any insight here would be of great help.

[CaraAdmin]

Hello tshipper!

Thank you for your post! After looking into this, I was able to locate a help center article here for you. In short, this is a limitation of how Walmart sends us the order information. 

I hope this is helpful to you, and we want you to know that we appreciate you.

Happy Shipping!

-Cara