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New Contributor
Status: New

We often have sales that are site wide and don't require the customer to enter a code. It would be good to have the packing slip reflect what the customer actually paid instead of the full prices.


Agreed! Unless I'm missing something, I cannot figure out how to make the deduction for the coupon discount show up on the packing slip. I don't want the customer to think they didn't get the discount when they see the full price listed in the packing slip with no discounts taken. Please advise if this is just a setting I have missed somewhere. 

New Contributor

I got to the bottom of the issue. You have to be an enterprise customer of Shipstation for them to make it shown.