07-21-2022 08:47 AM
Hello,
I have an Etsy store. For Europe orders, Etsy collects VAT and when I purchase the label from Shipstation I have to include the tax payer number. Recently Canada is collecting Provincial Tax too. On the order it just shows me how much was the tax that the costumer paid and it doesn't show any number to include on the label. Packages that I have shipped to Canada are returning back to me because of this reason. I can't figure out the solution. Any suggestions?
Thank you,
Reni