I was using the free trial of ShipStation, and when my free trial was over I decided to stick with it. I did not realize that you have to keep your stamps.com account open, and not wanting to pay for 2 shipping platforms I canceled my stamps.com account. I can no longer print anything, and get this error code instead.
Activity blocked due to current account status. Account exception Exception with code 0x00560201; module 86, category 2, item 1
I called stamps.com and they told me that they could not help me, and that I needed to contact ShipStation.
Can anyone help me? I tried the online chat with ShipStation, but the computer responses had no helpful information. I realize now that my Stamps.com is needed, and that it would have become free. It was very unclear. I need to get my stamps.com reactivated, but not pay for it - if that make sense.
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