β09-30-2021 10:39 AM
Hi there,
In order to get useful data from customers for the reason they are making a return, it would be beneficial to be able to edit the list of reasons to remove unrelated choices like "rental" that may never apply to a specific business model or add choices that would help differentiate the reason.
Cheers!
β02-16-2022 08:28 AM
agree 100% here. they should add functionality to customize these return reasons. a one size fits all approach here does not work. many of the return reasons here in our industry does not make sense - rental, warranty, etc and others should be able to be added that would be more clear to both us and our customers.
β07-24-2022 12:52 PM
I also would like this feature, both to remove options that don't apply and to add in customized ones.
β09-22-2022 01:33 PM
Agree! we should also have an option to upload file for warranty.