Hello all,
We are currently importing orders from eBay Amazon WooCommerce Walmart into ShipStation.
For most orders, after they are imported into ShipStation, we have to add new SKUs inside ShipStation.
For example a new order gets imported into ShipStation from eBay, and then we manually open the order in ShipStation and add a new additional SKU and then we process the order.
In this case, ShipStation will no longer be able to update the eBay order with tracking number (Notify marketplace call fails) - so the only option is to manually enter the tracking numbers 1 by 1 in eBay.
There are no issues with Amazon Walmart or Woocommerce as this action does not cause any issues for those channels.
I spent alot of time with ShipStation Support Team and it was very difficult to get any help but we were finally told that this is a limitation and there are no solutions for eBay when a SKU is added to the order (marketplace will no longer be able to update with track #).
Does anyone have any work arounds for this issue? TIA
