06-08-2021 03:08 PM
Lately, we've seen an increase in need for a feature that allows orders with multiple packages to have a packing slip for each box. As most of you know I'm sure, for a carrier to re-label a box in case the label is damaged or somehow removed, the carrier needs a packing slip in order to look up the customer so a new label can be printed. This is also the case when a parcel is damaged during shipment.
If no PL is in the box, 99% of the time, your parcel will be trashed and your customer won't receive their order.
IMO, this feature would be great in workflow. As for now, I have to manually print Multi-Package orders and print however many packing slips I need manually, which puts a hitch in my workflow.
06-10-2021 08:00 AM
Hey there @HorseGuard!
Thanks so much for bringing this feedback to us! Your participation and contributions to the community are very appreciated.
While this type of packing slip feature is not currently supported, I absolutely see your reasoning for this type of adjustment! When I checked, we do not have any posts about this type of "packing slip per box" in our Feedback Forum at this time. I would certainly encourage you to post about your request there so that others can vote and comment to push this request to the product team!
I hope you're having a great day!
06-14-2021 12:32 PM
Hey There, I've already done the "feedback" page 🙂 It was recommended by S.S. Support Team to comment this here as well 🙂
Thanks!