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Paste US Address is BROKEN

Dave
Contributor

When a customer informs us that they have a different address, we copy it and click Paste US Address. Why do you DELETE THE CUSTOMER'S NAME when we paste a new address? Now we have to go back to the Marketplace and COPY THE CUSTOMER'S NAME AND COME BACK AND PASTE IT IN. Not only that, but when you click Paste US Address, it pastes in the CITY and STATE as the COMPANY NAME. This feature is UNUSABLE in its current state. Please fix this.

2 REPLIES 2

Hey there,

 

This is a behavior that we definitely want to investigate. My recommendation is to reach out to our support team with those details so that we can inspect it directly in the account where it is happening. 

 

Additionally, i've shared this feedback internally as well. If/when I hear word of adjustments in this direction, I will update this thread directly 🙂 

 

From Moderator Davis, May the force be with you!

Dave
Contributor

I've already clicked the Give Feedback link and selected Report a Bug. Hopefully that gets to them. I really don't have time to sit in the support queue. Thanks.