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Picklist option: ignore 'description' product customizations

chris_bair
First-timer

 We need a way for the pick list to ignore line item attributes so all of the products can be grouped together.

Shipstation imports what Shopify calls product "properties" - metadata about a specific line item in an order

Properties_shopify.png

Once they get into Shipstation, they show up as "Description" for a line item in an order

Description_shipstation.png

Ostensibly these attributes are used for customized products, things like "get your name engraved on a book cover" etc... For those of us that don't CARE about these attributes, they pose a problem: our pick lists are really, really messed up:

pick_list.png

all 6 of those lines are for the same product, just some are part of a subscription bundle and others are part of a different bundle, others are ordered not as a bundle. There needs to be an option to ignore this so they can group together. Unfortunately, the options for pick lists are extremely limited:

2024-11-19 11_10_55-ShipStation.png

1 REPLY 1

CaraAdmin
Khoros

Hello @chris_bair!

 

We appreciate your fantastic idea! Keep sharing your thoughts—they’re essential for our improvement.

 

Happy Shipping & Happy Holidays!

 

-Cara