06-13-2022 04:13 PM - edited 06-13-2022 04:17 PM
So.... the QuickBooks Online integration (https://ship9.shipstation.com/settings/integrations/QuickbooksOnline) has been hit or miss for a few weeks now but today I tried to export orders and it just sits on the page with a spinning circle not even loading the form. Previously logging out and back in would fix it but not any more. Same result in different browsers as well. Anybody know what's going on?
I'd email support but there are no links or email addresses anywhere on the site other than the sales contact form.
I'm actively searching for alternatives but ShipStation appears to be the only one with a native QuickBooks integration (well, they were...).
@Manager-Erin, @Moderator-Davis : you around to provide a response to this?
06-14-2022 07:59 AM
Hey there @5CeA4,
Thanks for posting in the community!
Your inclination to reach out to support for this matter is right on the money. We want to get them checking into your account directly.
You can utilize email@example.com for that email address to reach the support team.